Since the COVID-19 pandemic started wreaking havoc over a year ago, government and private organizations have implemented flexible work arrangements allowing employees to work remotely. Working from home during a lockdown helped ensure employee safety and minimize the impact of government restrictions on business operations. However, this off-site work setup has its challenges in transactional communications. The Bureau of Internal Revenue (BIR) slashed its 2020 revenue goal twice due to the expected slowdown in the collection of deficiency taxes and difficulty in conducting tax audits, in part because of the communication hurdles between the BIR and the taxpayers posed by the alternative work arrangements. With the BIR tasked this year to collect a staggering PHP2.1 trillion in support of the country’s continuing fight against COVID-19, taxpayers should expect more aggressive BIR efforts on tax assessments. As the pandemic is far from ending soon and with off-site work arrangements ev...
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